FAQ
We have collected the most frequently asked questions at the customer's site, so that all relevant information is always at hand.
General information
Will I get a free fabric samples before the standard products?
What payment option are available?
Can I order a product with different spec?
Can I speed up my order?
Can I change or cancel my order?
Where do you manufacture your furniture?
Care and maintenance
What are the general recommendations for caring for furniture?
How do I clean stains?
Can I laundry the upholstery?
Can I order a spare parts?
Orders and shipping
Which country do you deliver?
Which courier company will deliver to me?
When can I expect my order to be delivered?
Can I set an exact delivery date for my order?
What if delivery time doesn't suit me?
What is delivery cost?
Will the drivers take away packaging waste?
Can I collect my order from warehouse?